Customer engagement

18 Feb 5 Authentic Customer Engagement Strategies

Whether you run a bank or a technology company, providing stellar customer service is critical to your success. If it’s not being enforced at your company, you risk losing customers to your competitors—who may be doing it better....

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Timeshare resort marketing

28 Jan 4 Major Marketing Switches Timeshare Resorts Need to Make

As with any other industry, spiking timeshare resort revenues starts with bringing in more customers. The challenge is that timeshare marketing tactics may be misaligned with the media habits of two key growth segments: Gen Xers and Millennials, totaling more than 136 million people with...

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Becoming a Brand Master

20 Jan Driving Digital Branding by Not Being Like Trump

Putting political views aside, Donald Trump is lauded as a master brander by many. He may well be, but this is irrelevant to most companies that seek better branding. Trump’s branding success is not replicable—it’s what works for him. Yet most (if not all) companies cannot have...

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