Create a happy customer experience

16 Mar 5 Ways to Deliver Superior Customer Experience

Nothing ever disappears from the Internet. We are indisputably living in a new era of content and brand consumption. Similarly, the perceived value you give to your customers is forever. So why not make it as positive as you can? Think of using all the...

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Customer engagement

18 Feb 5 Authentic Customer Engagement Strategies

Whether you run a bank or a technology company, providing stellar customer service is critical to your success. If it’s not being enforced at your company, you risk losing customers to your competitors—who may be doing it better....

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Becoming a Brand Master

20 Jan Driving Digital Branding by Not Being Like Trump

Putting political views aside, Donald Trump is lauded as a master brander by many. He may well be, but this is irrelevant to most companies that seek better branding. Trump’s branding success is not replicable—it’s what works for him. Yet most (if not all) companies cannot have...

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